Privacy Policy

We collect your personal information in the following situations: • Account registration: name, email address, phone number • Placing orders: shipping address, order details • Payment: all payments are processed by iPay88; we do not store any banking or card details • Browsing: cookies, IP address, browser type (to improve user experience)

Your information is used for the following purposes: • Processing and tracking your orders • Sending order confirmations and delivery notifications • Responding to your enquiries and complaints • Sending promotional offers you may be interested in (subscribed users only) • Improving our website and services • Complying with legal obligations

We do not sell your personal data to third parties. We only share your information in these cases: • Delivery partners: necessary recipient details to complete delivery • Payment processors (iPay88): to process payment transactions • Legal requirements: such as court orders or lawful requests from government authorities

We use cookies to improve your browsing experience, including remembering your login status and shopping cart. You may disable cookies in your browser settings, but this may affect the functionality of certain features.

We take reasonable technical and organisational measures to protect your personal data, including: • SSL/TLS encrypted transmission • Bcrypt password hashing • Regular security reviews • Restricted employee access However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Under Malaysia's Personal Data Protection Act (PDPA 2010), you have the right to: • Access personal data we hold about you • Request correction of inaccurate data • Request deletion of your account and data • Withdraw consent for marketing communications To exercise these rights, email us at [email protected].

We retain your personal data for as long as necessary to provide our services or comply with legal obligations. After account deletion, we will delete your personal data within 30 days, except where retention is legally required.

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a website notice. Continued use of our services constitutes acceptance of the updated policy.